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However, as a nonprofit, the USO has limited space and resources. Our USO airport lounges and the volunteers that work in those locations cannot properly support today’s U.S. Armed Forces, as well as their families, and millions of veterans and their families, too. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). However, the credit card information that we publish has been written and evaluated by experts who know these products inside out.
USO Lounge
Award winners received highest overall scores in satisfaction, value, staff helpfulness, friendliness and knowledge in their category. The center is operated by three staff members and more than 250 volunteers. The USO is a not-for-profit organization and not part of the Department of Defense (DoD). The appearance of DoD visual information does not imply or constitute DoD endorsement. Enjoy a cocktail, or explore wines handpicked by renowned wine authority Anthony Giglio.
Amenities at this Location
Download our app to find events, locations and programs near you. Census data shows that there are currently 18.2 million veterans in the United States, and the USO is incredibly grateful for their service to our nation. In May 2013, at the first ever TellUSO Awards, USO North Carolina, Charlotte Airport Center received the top award for a USO in the large airports category.
Services & Facilities
Members of Priority Pass are entitled to a complementary hour of access plus a drink and a snack. Guests can also pre-reserve the gaming experience of their choice online before arriving at the airport. The lounge offers a range of facilities to ensure your time there is comfortable and enjoyable.
Centurion Lounge Access
Military spouses may be traveling alone with their children while their spouse is out to sea. Some service members might just have had a flight delay and are now stranded with nowhere to go. The CLT USO is a place where active service members and their families can feel at ease. They can grab a snack, a cup of coffee or a soda and relax in a comfy recliner. The lounge has computers for personal use and official military business. There are gaming systems, phone chargers, books and no shortage of warm, friendly people to talk to.
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Active duty, reserve, and guard service members and their families are permitted in the lounge. Whether traveling to a deployed location or coming home, military ID-card holders are always welcome. USO North Carolina at Charlotte Douglas International Airport is located on the upper level of the Atrium. Each year, the USO Charlotte Airport Center functions as a lounge to more than 125,000 services members and their families. Complimentary refreshments are available to all guests, including light snacks, juices, soft drinks, and alcoholic beverages.
Centurion Lounge Facilities
One of those dedicated volunteers was Judy Hosmer who donated well over 3,273 hours of her time supporting service members and their families over the past ten years. Although Covid-19 restrictions were in place, soldiers were still able to enjoy a warm welcome! The strain of traveling can take its toll on anyone, but especially on our service members and their families. In addition to the daily stresses and duties of life in the military, many service members may be traveling far from home, or on their way to their next duty station or deployment.
Each subsequent hour may be paid directly to Minute Suites at a rate of $34 (£27) USD. Please note that only one card per visit per cardholder will be accepted at the point of registration. The lounge is available to checked-in departing or arriving passengers, regardless of which airline or class of ticket you have. If you have a lounge access membership card, members of Priority Pass, Lounge Key, and Lounge Club are accepted in all our lounges. Not only is Hosmer a standout volunteer, she goes above and beyond to support the families of the fallen, and is a longtime member of the center’s Honors Support Team. “It is the very least I can do to offer comfort and assistance to the families of our fallen troops who have given the ultimate sacrifice,” said Hosmer.
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They offer premium food, Wi-Fi, TVs, a children's area, internet terminals, and telephones. Additionally, the lounge provides complimentary snacks for military members. For those with lounge memberships, including Priority Pass, they offer one hour of free access per walk-up visit, subject to availability.
Their suites are open 24/7, allowing you to take a rejuvenating nap, rest up, or conduct business from the comfort of your own private space. As part of the Centurion® Network, the lounge is one of over 40 locations worldwide, including Centurion Lounges and Escape Lounges - The Centurion® Studio Partner. Please note that access policies may vary from country to country in international locations.
When you walk into the CLT USO the first thing you notice is that every inch of the walls is covered with mementos from visitors. “They're so proud to give us a challenge coin or a patch,” Milani said. Patches blanket the wall behind the front desk and display cases hold 3,000 challenge coins given to the USO by thankful military members.
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